Reference

How We Handle Your Information

We collect account details, payment records and device data when you register, deposit through DANA, OVO or GoPay, and play on plaza89. Everything you share stays within the scope needed to verify your identity, process transactions and keep your account secure.

Account verification dataPayment transaction logsDevice and IP recordsSession activitySupport correspondence

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Privacy Questions and Requests

If you want to see what data we hold, correct something that is wrong, or ask us to delete your account, reach out through any of the channels below. We respond to privacy requests as quickly as local regulation allows.

Live Chat Open the chat widget in your account dashboard and tell the agent you have a privacy question. They will route it to the right team and confirm next steps with you on the spot.

Email Support Send your request to our support email with your registered username and a description of what you need. We reply within one business day with instructions or the data you asked for.

Account Settings Log in and go to your account settings page. Under privacy controls you can download your data, update your contact details, or submit a deletion request directly from the panel.

DATA SECURITY

How We Protect Your Account

We encrypt every login, every deposit and every withdrawal with SSL. Your password is hashed and never stored in plain text. Payment processors see only the transaction amount and your wallet identifier; we never receive your DANA, OVO or GoPay PIN. Access logs are monitored for unusual patterns, and our support team is trained to verify your identity before discussing account details.

Encrypted Connections

Every page you visit, every form you submit and every balance update travels over an encrypted HTTPS connection so no one between your device and our servers can read it.

Password Protection

Your password is hashed with a one-way algorithm the moment you create it. Even our own staff cannot retrieve your original password; you reset it through email if you forget it.

Data Retention

We keep account records for as long as your account is active plus any period local regulation requires. After that window closes, records are deleted from our active systems.

Your Rights

You can request a copy of your data, ask us to correct mistakes, or tell us to delete your account. We process every request within the timeframe local law sets and confirm completion by email.

What This Policy Covers

plaza89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to all data we collect when you open an account, make a deposit or withdrawal, play any game, or contact our support team. We gather information in three ways: directly from you during registration and payment, automatically from your device and browser

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as you use the platform, and from payment processors when you move funds through DANA, OVO or GoPay. Your account username, email, phone number, date of birth and payment method are mandatory for verification. Device fingerprints, IP addresses, session timestamps and game history are logged automatically.
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Payment processors share transaction status, amounts and wallet identifiers so we can credit your balance and approve withdrawals. We use this data to verify your identity, process deposits and withdrawals, detect duplicate or fraudulent accounts, enforce our terms, respond to support requests, send account notifications, and
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comply with regulatory obligations where local law requires it. We do not sell your data to third parties. We share information only with payment processors to complete transactions, with game providers to load your session, with fraud-prevention tools to flag suspicious activity, and with legal authorities
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when local law compels disclosure. All sharing is limited to the minimum needed for that purpose. Data is stored on secure servers with encrypted connections, and access is restricted to authorized personnel. We retain account records for the duration of your active account plus any period
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required by local regulation. You may request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting support; we will process your request within the timeframe local law permits. Cookies and similar tracking technologies record your login state, preferences and
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device identifier; you can disable non-essential cookies through your browser, though some features may not work without them. This policy is governed by the laws of the jurisdiction where our services are available, and access depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy FAQ

We collect your username, email, phone number, date of birth and payment method during registration. Device fingerprints, IP address and session timestamps are logged automatically when you use the platform.

We share transaction details with DANA, OVO and GoPay to process deposits and withdrawals, and session data with game providers to load your play. We do not sell your information to marketers or data brokers.

Log in to your account, open settings, and click the download-my-data link. You will receive a file with your account details, transaction history and session logs within 24 hours.

Yes. Submit a deletion request through account settings or contact support with your username. We will close your account and remove your data within the period local regulation allows.

We keep payment transaction logs for the duration of your active account plus any retention period required by local law. After that window ends, the records are deleted from our systems.

Reach our support team via live chat, email or the privacy-request form in account settings. We respond to privacy questions within one business day and process formal requests as local law requires.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How We Handle Your Information

Privacy Questions and Requests

How We Protect Your Account

Encrypted Connections

Password Protection

Data Retention

Your Rights

Privacy Policy FAQ

01 What personal information do you collect when I register?

02 Do you share my data with third parties?

03 How do I request a copy of my data?

04 Can I delete my account and all my data?

05 How long do you keep my payment records?

06 Who can I contact if I have a privacy concern?

Privacy Policy

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